Lesson Policies

If you have any questions please email me. You can also call or text 1.970.682.4842.

COVID-Related

  • We will wear masks if it is required by government or store policy. If you cannot wear a mask your lesson will be online.
  • As of May 17th, 2021 we are no longer required to wear masks, but if you prefer we can wear them throughout the lesson.
  • Due to social distancing restrictions, only the teacher and student are allowed in the lesson room. People waiting on students will need to return when the lesson is done.
  • I am fully vaccinated and check my temperature each day. If I have a fever, feel sick, or am exposed to COVID, I will move lessons online or reschedule.
  • If you or a member of your household are sick, running a fever, or have potentially been exposed to COVID please let me know and we will do your lesson online or reschedule.

Scheduling

  • Lessons are available at my studios or via video chat.
  • I normally teach one-on-one. If you would like to book lessons for a group, please email me.
  • I book in multiples of 30 minutes. I do not currently offer 45 minute lessons.
  • Weekly lessons spots are always the same day and time. There are a few weeks off each year, you can check the calendar for the current schedule.
  • Single lessons are booked for a specific date and time. Please be sure you will be available for the lesson before booking.
  • I am in US Mountain time and Colorado observes Daylight Savings Time. We vary between UTC-7:00 and UTC-6:00 depending on the time of year. Double check with me on times if you’re booking from another time zone.

Attendance

  • Please be on time.
  • If you are going to be late, please email vic@vicdillahay.com or call or text (970) 682-4842. I may leave or start the next lesson if you are more than 10 minutes late without notice.
  • For online lessons, I will call at your lesson time. If you miss my call, feel free to call me back during the lesson time.
  • Please let me know as soon as possible if you are going to miss a lesson. I can record a video lesson or we may be able to do a lesson via video chat instead.
  • Please do not skip lessons because you haven’t practiced. We can always review and it’s a great opportunity to work on practice strategies.
  • Missed lessons cannot be rescheduled.

Weather

  • If you feel travel conditions are unsafe, please call or text me at (970) 682-4842. We can do a video chat or recorded lesson instead.
  • If Boomer Music is closed, all lessons will be recorded or by video chat. I will normally also move lessons online if Fort Collins is on accident alert.
  • I’ll let you know if lessons are moved online by 10:00am via text or email. I may also make the change later in the day if the weather changes suddenly.

Illness and Injury

  • Pain while playing an instrument is bad. If you experience pain while playing, stop and see a doctor as soon as possible.
  • If you need to cancel due to illness or injury, please contact me as soon as you can so we can switch to a recorded or a video chat lesson instead.
  • Please do not risk your and your fellow students’ health by coming to the studio while you are ill. If I believe you contagious or are too sick to play, I will send you home immediately.
  • If I am sick, we will switch to either video chat or a recorded lesson.

Lesson Pricing and Payment